Workers Comp for Remote Employees: The Missing State (and Missing Location) That Can Void Your Coverage

Quick Answer

“We are being fined by NY state for not having comp coverage for last year.” That’s how one safety director described learning that whoever set up their policy “thought we only needed it for states where we have an office.” Another employer asked, “How do we account for remote workers in other states with no physical presence?” If your people work from home in states your policy doesn’t name, you may not have the coverage you think you have.

The Coyle Group is a commercial insurance agency that handles the complex, high-value risks other agencies don’t know how to structure, where the details in the policy are the difference between a paid claim and a denied one.

If you’ve hired someone in a new state, or moved inventory into a warehouse your insurer has never heard of, you’re not alone, and it’s fixable. We manage the market for you: we check every state your people work in and every location your property sits at, then make sure the right insurers see an accurate picture. I hold the PWCA designation in workers’ comp advising, and I audit programs for a living. The next step is a short, confidential call.

What does a missing state or location cost you?

A missing state can cost you a state fine, an uncovered injury claim and an audit bill, all for one employee. On the property side, an unreported warehouse may carry only a small, short-lived amount of automatic coverage. And nobody notices either gap until a claim, a state letter or an auditor finds it first.

The bills that show up

State penalties.

One small company that hired in seven states wrote, “Today we got hit with a $1,500 fine for failure to file a form we didn’t even know we needed to file.”

An injury nobody insured.

The claim can be excluded, and the medical bills and lost wages become your problem.

Audit surprises.

Payroll found in an unlisted state gets charged back.

Property that’s barely covered.

At most $250,000 of automatic building coverage and $100,000 for contents, for 30 days.

Why this keeps growing

The Bureau of Labor Statistics reports that in 2025, 22.4% of people at work teleworked or worked at home for pay, about 35.4 million people, and 10.5% did so for all of their hours.

Why workers comp for remote employees matters: a remote worker sits on his home office floor after tripping over a laptop cord during work hours

What is workers comp for remote employees?

Workers comp for remote employees is the same workers compensation policy that covers your office staff, applied to people who work from home or from another state. It pays medical bills and lost wages when an injury is work-related. However, every state where someone works has to be set up correctly on the policy.

Workers comp for remote employees in simple terms

Workers compensation pays an injured employee’s medical care and part of their lost wages, and in exchange the employer is generally protected from most injury lawsuits; see how workers comp insurance works. For a remote worker, the question is whether the injury came from the job, and whether the job’s state is on your policy.

Where this fits in my common mistakes series

In my last video, I introduced this multi-part video series focused on the common errors, mistakes, and failures I have documented in the coverage programs we have reviewed in the past for prospective clients. Last time we discussed missing named insureds, and today we’re going to talk about missing locations.

Watch: common mistakes part 2

Having all your locations properly identified predominately falls into two policy buckets: property insurance and workers compensation. Remote work has made workers comp the bigger exposure, so it gets most of this article, but the property side follows.

Key aspects at a glance

Here’s how a standard workers compensation policy handles remote and out-of-state employees:

Policy feature

What it does

Remote-work takeaway

Item 3A (Information Page)

Lists states with known employees or locations

Put every remote employee’s home state here

Item 3C (Other States)

Backup for unexpected, temporary work

Not a substitute for a permanent remote hire

Part Two

Employers liability for injury lawsuits

Not included in monopolistic state funds

Class code

Sets the rate for each type of work

Home-based clerical staff may qualify for Code 8871

Which state’s workers comp law applies to a remote employee?

Usually the state where the employee lives and does the work, though the state where they were hired can also have a claim. There’s no single national rule, so one injury can touch two states’ laws. That’s why the policy must name the state before anyone gets hurt.

The workers comp policy and its benefits are state specific, so it’s required to have the states where an insured has locations OR employees identified in section 3A of the policy (Item 3A on the Information Page). It doesn’t matter if the employee is full time or part-time: failure to have that employee’s state on the policy can exclude coverage for that employee if they’re injured during a work-related accident and a claim is reported.

The second bucket of insurance this happens with increasing regularity is with workers compensation. It’s happening more often today because of virtual workers who work in different states than that of the named insureds. A new remote hire, or an employee who moves, creates a new state on day one.

  • “We hired some people outside of CA and soon realized we had a ton of paperwork to do.”

Item 3A vs Item 3C: which one covers your remote hire?

A permanent remote employee is known exposure, so that state belongs in 3A. Under standard NCCI wording, 3C coverage generally applies only if the employee was hired or principally employed in a 3A state, and it can require notice within 30 days.

 

Item 3A

Item 3C

Purpose

Known, ongoing employees or locations

Work that might start unexpectedly

Premium

Charged up front on each state’s payroll

None until work begins there

Right for

Permanent remote employees, branches

Short trips, a surprise job site

Some states don’t recognize your home-state policy

The Virginia Workers’ Compensation Commission says Virginia requires Virginia coverage for work performed in Virginia and has no reciprocity with any other state. It also says Virginia must be listed in Item 3A, because 3A is for known exposure. We check every state by name.

Monopolistic states need their own coverage

The Hartford lists four states where private insurers can’t write workers comp: Ohio, North Dakota, Washington and Wyoming. You buy coverage from the state fund. Those funds don’t include employers liability, so you also need stop gap coverage, explained in our guide to employers liability in workers comp.

  • Listing Ohio, North Dakota, Washington or Wyoming on a private policy won’t cover a remote employee there. You need a separate state-fund policy, plus stop gap for lawsuits.

Hiring in a state you’ve never had employees in? Book a call and we’ll tell you what that state needs before the start date.

Are injuries at home covered by workers comp?

Yes, when the injury arises out of and happens in the course of the job, even at the kitchen table. A home office doesn’t make every household accident a work injury, and it doesn’t create an exclusion either. Courts look at what the employee was doing, when, and whether the hazard came from the work.

The two-part test

Arising out of employment.

Was there a causal link between a work risk and the injury.

In the course of employment.

Did it happen during work time, while doing the job or something incidental to it.

Breaks can still count

The Hartford describes the personal comfort doctrine: brief, necessary breaks like refilling a water bottle or stretching can stay within the course of employment. Courts still split on similar facts. A Florida appeals court denied a remote adjuster who tripped over her dog getting coffee, while a Pennsylvania court allowed a claim for a remote employee who fell on her stairs after getting juice during work hours.

Examples of covered and non-covered home injuries

Here’s how the line usually falls, though each state decides its own cases:

Likely covered

Likely not covered

Repetitive strain from work typing

Hurting yourself doing household chores

Tripping over a work laptop cord during work hours

Injuries while walking the dog off the clock

A fall on the way back from a short break during work hours

Injuries from a purely personal hazard

What to document when a remote employee reports an injury

The arrangement.

A written remote-work policy with the approved location and hours.

The activity.

What the employee was doing, and whether it was work or a short break.

The timing.

When it happened and when it was reported.

The setting.

Photos of the workspace and any equipment involved.

See our guide on handling a workers comp claim.

Who needs to pay attention to remote workers comp?

Any employer with even one person working outside the state listed on the policy, which today means most growing companies. The risk is highest where hiring moves fast and payroll is handled by someone outside the insurance conversation, like a payroll provider, a PEO or an HR team that never talks to the broker.

Industries where we see this most

Professional services and financial firms.

Staff who relocated after 2020.

Technology companies.

Engineers hired wherever the talent is.

Wholesalers and distributors.

Field sales reps working from home across a territory.

Multi-location businesses.

New branches and overflow warehouses.

Remote contractors are a separate question

A 1099 remote worker may not be your employee, but a state can decide otherwise, and their payroll can then show up on your audit. Our article on employee or independent contractor explains the tests.

Watch: What Does Workers Compensation Cover?

What does workers comp for remote employees cost?

Remote clerical employees are usually among the least expensive people to insure, because the rate reflects low-hazard office work. What changes the price is where they live, since each state files its own rates, and whether their payroll is reported in the right state and class code at audit.

Watch: How are Workers Compensation Premiums Calculated?

What moves the price (as of November 2026)

There’s no national rate for remote employees, so here’s what drives your number:

Cost factor

How it moves your premium

What to check

Employee’s state

Each state files its own rates

Payroll split by state on the policy

Class code 8871 vs 8810

Both are clerical codes; 8871 is for qualifying telecommuters

That home-based staff meet the 8871 rules

Payroll

Premium is charged per $100 of payroll

Estimated payroll by state, updated mid-term

Experience mod

Claims history raises or lowers the rate

Your experience mod worksheet

Minimum premium

A one-person state can carry a minimum charge

Whether small states are priced sensibly

Monopolistic state fund

A separate policy and premium

Ohio, North Dakota, Washington, Wyoming

For figures by industry, see what workers compensation insurance costs.

Code 8871 for home-based clerical staff

In New York’s rating bureau definition, Code 8871 applies to telecommuter clerical employees working from a residence office separate from the employer’s location, who spend more than 50% of their time on clerical or drafting work from home. Anyone regularly exposed to your operations doesn’t qualify. See our guide to workers compensation class codes.

Watch: Workers Comp Class Codes, What Are They For? 2025

The audit is where missing states show up

At the end of the term, the insurer audits actual payroll, and payroll in a state that wasn’t on the policy is where surprise bills come from. One small nonprofit wrote that after its audit it was “required to pay them the amount owed for this employee.” See our workers comp audit guide and insurance premium audits.

What underwriters look at

Insurers weigh a handful of factors:

Factor

Why underwriters care

What to have ready

Payroll by state

Rates and rules are state specific

Every employee’s work state and payroll

Job duties at home

Decides 8871, 8810 or a higher code

Job descriptions for remote roles

Remote-work policy

Shows hours, location and safety rules exist

Your written remote-work policy

Loss history

Predicts future claims

Five years of loss runs

Monopolistic exposure

Needs a separate state-fund policy

Names and states of those employees

Not sure your payroll is split by the right states? Contact us and we’ll compare your policy to your payroll report.

What about locations that never made it onto the property policy?

An unreported location may have only temporary, capped coverage, or none. This is the first of the two buckets, and it mirrors the remote-employee problem: the business changed and the policy didn’t. I call it the new-location blind spot, and it usually starts small.

The first is property insurance. Where I have seen this happen most often is with temporary locations such as non-owned warehouses. Inventory can overflow at one location and it gets stored at a new location and the insured fails to notify their agent of this change. And if this temporary location becomes permanent, the problem of it not being reported can run for several years.

How automatic coverage for new locations works

While many property policies provide sub-limits for newly purchased or leased locations, there are limits on the amount of coverage and the duration of coverage. So if there’s a loss at this temporary location in the future, there can be limited coverage or no coverage. Here’s the standard commercial property form:

Newly acquired property

Standard automatic coverage

Building you acquire or build

Lesser of 25% of your building limit or $250,000 per building

Business personal property there

$100,000 at each building

How long it lasts

Ends at the earliest of 30 days, policy expiration, or reporting the values

Your own policy controls, and many of these extensions apply only with 80% coinsurance or more (see coinsurance explained). For more, read does business insurance cover a new location.

Watch: Commercial Property Insurance for Small Businesses

Other location problems we find

Other property location-based problems include locations with incorrect addresses or new locations purchased but never reported. Again, it’s not a problem until it’s a problem. Our guide to commercial property insurance for small businesses covers how schedules and limits should be set.

Real-world example: the state nobody added.

What are the benefits of getting your states and locations right?

The claim gets paid, the state doesn’t fine you, and the audit matches your budget. None of that requires a bigger policy. It requires an accurate one, and fixing it usually costs far less than a single uninsured injury or a warehouse loss.

Claims get paid.

Your business isn’t funding medical bills directly.

No state penalties.

Coverage gaps that draw fines are avoidable.

Predictable audits.

No back-charges for unlisted states.

Property paid at full value.

Not a 30-day, capped extension.

There’s a difference between being covered and being adequately covered. One checks a box. The other protects your business. Our page on what workers comp covers lists the benefits your employees are entitled to.

  • Workers comp for remote employees only works if every work state is on the policy the right way: Item 3A for known states, a state fund in the four monopolistic states, and the right class code.

How do you check your own policy?

Pull your workers comp Information Page and your property schedule, and compare them to your payroll report and your real addresses. If a state or location appears on one list and not the other, that’s a gap. Most owners can do the first pass in under an hour.

A five-step self-check

  1. List every work state. Use payroll by employee.
  2. Compare to Item 3A. Every state with a regular employee should be there.
  3. Check the four monopolistic states. They need state-fund policies plus stop gap.
  4. Check class codes. Remote clerical staff need clerical codes.
  5. Compare locations. Every warehouse belongs on the property schedule.

Make the review a habit

The solution is that locations are reviewed during a renewal review or mid-term review. Unfortunately, too many brokers don’t perform these with clients, so the locations go unreported until there’s a loss. A business insurance review or business coverage review at renewal, plus a mid-term check, catches most new hires and new sites.

How to lower remote injury risk

Write a remote-work policy.

Set hours, the approved work location and how to report an injury.

Use a home-office checklist.

Cords, lighting, chair and desk height, and a clear path.

Support ergonomics.

Equipment or a stipend reduces strain claims.

  • Ask HR or your payroll provider to email your broker whenever a new hire’s work state is one you’ve never had before. That one email closes most remote-employee gaps.

Want a second set of eyes on your Information Page? Book a call and we’ll go through it line by line.

What should you watch out for?

Watch for coverage you assume exists because someone else runs payroll, because a state sits in the wrong part of the policy, or because a location never reached the schedule. These problems don’t show up when you buy. They show up at audit or claim time.

Exclusions and gotchas

Personal activities at home.

Injuries from purely personal hazards aren’t compensable.

Payroll-bundled comp.

A policy bought through a payroll provider still needs the right states and codes.

Red flags your remote workers comp setup has gaps

Item 3A lists only your headquarters state.

Your payroll report shows employees elsewhere.

Nobody has asked about new hires, states or locations in the last year.

Your program is being processed, not managed.

Remote office staff carry your operations class code.

You’re likely overpaying.

You have an employee in a monopolistic state.

And no state-fund policy or stop gap.

Your last audit added payroll in a state you didn’t know about.

The gap was there all year.

A “temporary” warehouse isn’t on the property schedule.

It’s been there more than 30 days.

I explain why these slip through in two big problems with business insurance.

  • I audit programs for a living, and I find a fatal flaw in roughly 9 out of 10 of them.

Watch: The Definitive Workers Compensation Audit Guide

Why work with The Coyle Group on workers comp for remote employees?

Because we check where your people and property actually are before any insurer sees your account, and we keep checking every year. I hold the PWCA designation, and Donna Richard, our Senior Account Manager, has 20 years in workers’ comp and manages multi-state programs.

So, to sum it up, insureds need to be aware of their locations and have them properly listed in their policies. The two most location dependent policies are property and workers comp, but it may also be critical for other policy forms as well.

The Coyle Process

Diagnose the risk.

We map every work state, location and class code against your policy.

Identify the right insurers.

Those that handle multi-state and remote exposure well.

Explain where we’re going and why.

You see the plan first.

Bring viable options back.

You compare them side by side.

The result is fewer applications, fewer duplicate requests and one point of contact, the discipline behind the diagnostic insurance review.

About shopping your coverage

Comparing is smart. Shopping indiscriminately is different: duplicate applications, the same insurers approached by several brokers, and a multi-state risk misclassified by someone who doesn’t handle remote exposure every day. You don’t need five brokers shopping your insurance. You need one capable broker making sure the right insurers compete for your business.

Who this isn’t right for

If you’re looking for someone to rubber-stamp what you already have at a lower price, there are brokers who will do that. We’re not one of them. If you want a one-time policy and no one checking in, we’re not the right fit either, because we re-underwrite every year. And if you’re very small, with one location and no remote staff, a basic packaged policy may serve you well, and I’ll tell you so.

Your next step: a 15-minute call, not an application

If you already have coverage.

We’ll do a confidential review of your Information Page, forms, exclusions and conditions against your payroll by state.

If you need new coverage.

We’ll build the underwriting picture with you and identify which insurers fit your states and operations.

As always, if you’ve got concerns about potential shortfalls, gaps and overlaps in your insurance program, or want to learn more about our process, I’d love to hear from you. No pressure, no obligation. You have questions, and we have the answers.

Ready to find out whether every employee is really covered? Book a call and let’s have a 15-minute conversation.

Frequently Asked Questions

In most states, yes. Remote employees count the same as on-site employees, and the rules of the state where they work usually apply. Some states exempt very small employers, so check each state.

The employee’s work state should be in Item 3A, and benefits follow that state’s law. Item 3C is only a backup for unexpected, temporary work, and it can require notice within 30 days. Ohio, North Dakota, Washington and Wyoming require state-fund coverage.

The claim is judged like any other: did the injury arise out of the job and happen in the course of work. Short breaks can still count, while purely personal hazards usually don’t. Report it promptly and document the facts.

Home-based clerical staff may qualify for Code 8871 or Code 8810. Anyone regularly exposed to your operations takes your operations code. The right code depends on duties and each state’s rules.

A standard US policy is built around US states. Employees working abroad need separate planning, so tell your broker before anyone moves.

The employee generally has to show the injury arose out of and in the course of the job. With no witnesses at home, prompt reporting and a written remote-work policy make the facts much easier to establish.

Almost any business with employees can get it. Insurers mainly need accurate payroll by state, job duties and loss history. Staff in a monopolistic state are placed with that state’s fund instead.

Comparing makes sense, but sending your account to several brokers usually backfires. Insurers see duplicate submissions and inconsistent descriptions of where your people work. One capable broker managing the market gets a cleaner result.

Author’s Expertise

This article was written by the CEO of The Coyle Group, Gordon B. Coyle, CPCU, ARM, AMIM, PWCA, who has over 40 years of experience working with business owners of all sizes and industries across the US, solving their insurance challenges.

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