Common D&O Insurance Claims for Middle Market Companies

In today’s unpredictable business landscape, one crucial aspect for business leaders of Middle Market firms to understand is Directors’ and Officers’ liability (D&O) Insurance.

It is vital to grasp what it covers, how it protects your organization, and the common D&O insurance claims that are typically filed. Being aware of these points will help you strategically navigate potential pitfalls and safeguard your organization.

What does D&O Insurance Cover?

D&O Insurance Claims

As a starting point, D&O insurance is a type of liability coverage that protects the directors, officers, and other decision-makers in a mid-market company from claims alleging that they wrongfully managed the company, leading to financial losses or insolvency.

These types of claims can come from various stakeholders, or other entities, including but not limited to employees, shareholders, competitors, investors, lenders, and government agencies.

A common source of D&O insurance claims is a breach of fiduciary duty.

Directors and officers have a legal obligation or duty to act in the best interest of the company, and failure to do so can result in lawsuits.  

Often, breach of fiduciary duty claims revolves around company finances and putting those finances at risk or not putting them to the best use.  Claims can arise from financial decisions that benefit executives over the company itself.

Another common D&O claim scenario revolves around accusations of misrepresentation.

For instance, a company might inaccurately present its financial health and resources to win a large contract. When it fails to meet the contract terms due to the previously misrepresented capabilities, the aggrieved customer may choose to take legal action and sue.

Wrongful Termination Claims

D&O insurance also covers wrongful termination claims when employment practice liability insurance is included in a D&O portfolio policy.

If an employee is unjustly fired and decides to sue the company, the D&O/EPLI coverage will cover or bear the cost of the lawsuit and the potential settlement. Similar coverage is provided in cases of discrimination, including workplace and sexual harassment.

Shareholder Suits

Shareholder suits are another crucial aspect to consider, even in private companies. Shareholders can sue the directors and officers of a company if they believe that their investment is at risk due to mismanagement. These lawsuits can be costly, but D&O insurance provides protection against such claims.

Please note that these are just a few examples of the common types of D&O claims. The insurance also covers other areas, including interference with contracts, unfair trade practices, self-dealing, intellectual property, fraud, and more.

Exclusions & Exceptions

While the D&O policy is broad and the allegations just mentioned fall into the scope of coverage under the officers’ policy, there are exclusions and exceptions.

For example, we mentioned fraud as a common D&O claim.  While certain allegations of fraud will be covered, mostly for defense costs, deliberately fraudulent acts or omissions are excluded from the policy. 

The policy wording will guide specific claim situations, and while deliberate frauds are excluded, coverage may extend to pay for defense costs in such an allegation up to the point of final adjudication. 

It’s essential to remember that the coverage limit of D&O insurance plays a significant role in determining how much protection the individual directors and officers get. Middle-market businesses need to ensure they have adequate coverage limits to protect themselves against potential claims.

Risk Management

risk management

So far, we’ve focused on understanding the various aspects of D&O insurance and how it provides legal defense against potential claims common lawsuits, and eventual settlement; but prevention is always better than facing an actual lawsuit or allegation.

Thus, business leaders should also place considerable emphasis on implementing risk management strategies to prevent D&O claims such as costs, from happening in the first place.

One effective strategy is to establish a strong corporate governance framework. This involves defining clear roles, responsibilities, and procedures for the board of directors and management team.

Regular training should also be provided to ensure that all directors, board members, and officers understand their fiduciary duties and the consequences of breaching them.

Another approach is to foster a culture of transparency and accountability within the organization. This means being open about the company’s financial situation and strategic decisions and holding the management team accountable for their actions. This can significantly reduce the risk of misrepresentation claims and shareholder suits.

In addition to employment practices, businesses should adhere to all workplace laws and take allegations of discrimination or wrongful termination seriously. Having robust HR policies and procedures in place, and dealing with complaints promptly and professionally, can help to prevent employment practice liability.

While D&O insurance is critical for all businesses, it’s particularly essential for smaller businesses, which may not have the resources to handle costly lawsuits out of pocket. these organizations should consider D&O insurance as part of their overall litigation risk management strategy.

Key Elements

Focusing on the important role this insurance performs, which is protecting the decision-makers in the firm and their personal net worth, it’s crucial to understand a few key elements of what’s not covered in a D&O Insurance policy, and how coverage can be limited.

  • We mentioned earlier deliberately fraudulent acts.  Similar and in the same bucket would be embezzlement and criminal activities  Often these are broadly stated in a policy as “Conduct Exclusions”

  • Insured vs. Insured exclusions – the policy will not respond to lawsuits and disputes among the management of the company. 

  • Bodily Injury & Property Damage – these types of claims are the domain of general liability and therefore excluded under a D&O policy.

  • Claims with prior notice – when you complete a D&O policy renewal application there will be a question regarding any fact or situation that could give rise to a claim under this policy.  If answered incorrectly, and that claim does arise, it could be excluded from coverage.

Making D&O Insurance Work for You

Whether you’re running a multi-national middle market company or a smaller regional firm, D&O insurance shouldn’t be considered an optional form of coverage. It’s essentially a safety net to protect you and the other decision-makers in your company from claims that allege wrongdoing while managing and leading the company.

D&O claims, as mentioned earlier, often name company leaders, board members, and managers, personally for their acts, putting their own net worth at risk. To attract the best talent to your firm, you must offer them the protection that D&O insurance provides.

How can you make D&O insurance work best for your business?

Here are some key takeaways and strategies:

1.     Understand the Coverage: Familiarize yourself with D&O insurance coverage and its limitations. Every policy varies, and it’s essential to know what’s covered and what’s not. Understanding indemnification clauses, for instance, can help set expectations about what the insurance will pay for in the event of a claim.

2.     Educate and Train: The importance of D&O insurance for businesses, particularly mid-market and private businesses, can’t be overstated. Educate your directors and officers about their responsibilities and potential liability risks. Regular training can go a long way in preventing risky behavior and mitigating potential D&O claims.

3.     Robust Policies: Ensure your company has comprehensive corporate governance policies in place. A strong policy can help prevent shareholder suits, securities class action lawsuits, and other claims.

4.     Tailored Policies for Nonprofits: If you’re running a nonprofit, it’s worth noting that D&O insurance for nonprofits often needs to be tailored to suit the nonprofit organization’s specific needs. Nonprofits have unique challenges and risks that should be considered when choosing a policy.

5.     Claims Process: Finally, understand the D&O insurance claim process. Knowing how to proceed when a claim arises can save time and minimize stress.

Remember, every business is unique, and so are its insurance program needs, especially when it comes to protecting your board members, your officers, your managers, and other employees. Don’t wait for a claim to uncover gaps in your coverage.

If you’re looking to ensure your business’s financial stability and protect your directors and officers from personal liability, I am here to assist you.

I specialize in helping companies understand the ins and outs of not only D&O Insurance, but all other forms of business insurance to ensure they have the comprehensive protection they need.

Our Strategic Risk Process helps identify risks often overlooked by “generalist” insurance agents. It also measures the costs of claims beyond what your insurance companies have paid out so you can identify and target risk control measures, and address health and safety concerns to stem the financial leakage occurring from your bottom line.

When looked at in a more holistic manner; risk identification, risk control, the total cost of risk, and insurance program effectiveness, we are able to help mid-market leaders arrive at a more strategic decision when it comes to their business insurance and risk management processes and procedures.

This leads to more effective insurance coverage, pricing, and long-term sustainability.

Let’s have a conversation about your company’s unique needs and work together to build a strategy that will give you the protection and peace of mind to know you’ve covered your bases.

You’ve worked hard to build your business – taking the time to understand and invest in D&O insurance is a practical and crucial step in preserving it.

Contact me today to start a conversation about security and peace of mind. I promise no pushy insurance sales techniques, no aggressiveness, and no-nonsense. Just a conversation to see if we’re a good fit for you and your company. I work across the nation and am happy to host a conversation with no expectations or results in mind.

You cannot copy content of this page